MCAST Diploma in Postal Services

MCAST Diploma in Postal Services

MCAST Diploma in Postal Services
Course Code BC3-A2-16
MQF Level Level 3
Duration 1 year on apprenticeship
Awarding Body MCAST
Entry Requirements MCAST Foundation Certificate


2 SEC/O-Level/SSC&P (Level 3) passes from English Language, Maltese or Mathematics. Preference will be given to those students possessing all three indicated subjects

Other Entry Requirements A clean police conduct certificate is required throughout the duration of the programme together with adherence at all times to MaltaPost’s dress code and internal regulations. Students are to take an oath in terms of the ‘Postal Services Act’.
Course Description Postal Services offer a career which is dynamic in nature and often unfolds in exciting new outlooks. This course offers an interesting prospect to those who wish to embark upon an energetic and diverse career.  The students willing to take up this one-year training programme (Apprenticeship) and wishing to explore the possibility of embarking on a career in Postal Services, will have the opportunity to acquaint themselves with all aspects of the provisioning of the services. This is achieved by ‘on-the-job’ as well as academic training which together present the opportunity to develop the skills and knowledge required for a successful career within the Postal Services.
Study/Course Delivery The achievement of the required underpinning knowledge and key skills will be accomplished through contextualising key skills and adopting a highly practical approach
Assessment Assessment of the programme is an integral part of the learning process. Varied assessment methods are employed. The learning process is completed by providing students with feedback that is both formative and summative in nature.
Programme Learning Outcomes 1. Understand the functions and purpose of a postal organization within the global environment

2. Work safely and effectively as a team member in postal services

3. Demonstrate technical knowledge of the process and delivery of mail

4. Understand the main postal regulations and procedures

5. Provide assistance to customers towards various postal products and services

6. Carry out operational postal service duties efficiently and effectively.

Core Study Units
  • Postal Logistics
  • The Postal Service
  • Soft Skills Training for the Postal Service
  • An Effective Postal Service
  • Legislation and Procedures
  • Health and Safety in the Postal Service
  • Work Based Learning
  • Maltese
  • English
  • Mathematics
  • Personal Development
  • Information Technology
  • Science and Technology
Specialist Units
Supplementary Units
Supporting Units
Optional Units
Progress After Completion
  • MCAST Advanced Diploma in Business Administration
  • MCAST Advanced Diploma in Administrative and Secretarial Studies
  • MCAST Advanced Diploma in Marketing
  • MCAST Advanced Diploma in Financial Services
  • MCAST Advanced Diploma in Insurance
  • MCAST Advanced Diploma in Accounting


Career Opportunities